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Thursday, November 19, 2015

A Semi-Solved Mystery of Sorts

So Monday afternoon I checked the mail to find a box from Amazon. Already? Wow, that was fast. I'm impressed, Amazon. I brought it in and as soon as I opened the box and saw the exact same white box (unmarked, aside from a bar code) inside, I knew. They'd done it again. Sure enough, it was the same thingamajig they'd sent me the first time. Only this time, I paused to take a picture before jumping on my high horse and getting my I've-had-it-up-to-here message rant on (I can get right scary and intimidating with the keyboard when I have to)...



Now, does that look like a flying alarm clock to you? Or any kind of clock? Or ANYTHING resembling ANYTHING?  

I went through the you-sent-me-the-wrong-flippin'-item process again knowing that they'd most likely just send me this UNFO (Unidentified Non-Flying Object) again. And again. So I searched the fine print until I found an option to put my phone number in and have someone call me. And someone did. Immediately. Someone with a southern accent just like mine, who sounded like she could have lived up the street. Someone who seemed just as puzzled and bumfuzzled as I when I tried to give a description of this simple, yet mysteriously complex, object of my frustration. 

She laughed, though not like a laughing-at-you kind of laugh and then I kind of laughed too. "Well, what in the world? That is just so weird", she said.  "It's like you've got the missing link".  "I know, RIGHT?! Thank you!" Then she said, "I am sooo sorry. I'm not laughing at you but this is just so like something that would happen to me." And then I was completely softened because now I had a pal and we were in this thing together, a mystery-to-be-solved-let's-get-to-the-bottom-of-this-at-once type of situation. 

Charlie had walked into the kitchen while this conversation was taking place and seemed to grasp what was going down so he jumped on his phone and tried to help me and my new buddy at Amazon out. He took a picture of the bar code on the unmarked mystery box (Smart thinking, Scooby) and consulted Google."Diane! Diane! When I put that bar code in, it brings  up a picture of the alarm clock!"  

I immediately relayed this new information to my girl Katie, explaining to her that somebody went and pulled the boneheaded move of putting these UNFOs into the boxes the alarm clocks were supposed to go in. Or vice versa. Or something like that. Mystery semi-solved. She seemed appreciative of this information (Good work, Velma) and said she would still remove this item from the website so this would not happen to anyone else but that I could still try and order it from another seller on Amazon. And also that she was refunding my money immediately. Then she wished me and mine a good evening and thanked-me-so-much for allowing her to assist in this exciting mystery.  

I have long suspected Amazon was on a quest to take over the world. But dang, that was good. Well-played, Amazon. Very well-played. 


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18 comments:

  1. Your heart connected with her rather than continuing the crankies. You are awesome! Hope you get your flying alarm though. I want to see if it works.

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  2. Your heart connected with her rather than continuing the crankies. You are awesome! Hope you get your flying alarm though. I want to see if it works.

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  3. As always, I enjoyed this post, and your recent others as well! Having a glimpse into your world that can be filled with anything from humor, frustration, enjoyment or just simple "mom moments" lived out in your everyday life, is refreshing and reassuring! Many times I can completely relate to your scenario, and I find myself smiling or shaking my head right along with you. Your posts are a bright spot in my day! Happy Thanksgiving to you and your family, and your dogs, too! :) On my end we have 2 dogs, 4 cats (counting my daughter's kitty), 5 birds and a few tanks full of fish! Things can get hairy from time to time! Lol! No pun intended!!

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