Here's a genius thought (and I told their customer service as such in a snarky email), how about (since you are going to leave your customers on hold for an eternity) playing some Christmas music since it's, you know, a Christmas tree company and all because that elevator song playing in a loop over and over and over does not do much in improving the mood of the customer with a tree problem who has been sitting on hold for 43 hours.
And of course, about twenty minutes into my holding marathon another call beeped in and it was the elementary school (welcome to my life). It was Dracen telling me he felt light-headed and dizzy and needed to come home at once (although there was only another 30 minutes left in the school day). But since he does have a history of passing out, I had no choice but to hang up before ever speaking to a single person about the whereabouts of the other half of my tree and get in the car to go pick him up. He ended up being fine after eating and resting but he did seem a bit out of sorts when I got to the school.
Once I got him settled in, I dialed that number again and sat there and sat there and sat there some more and the more that sorry excuse for a song played, the madder I got. When I finally did get a live person to pick up, she didn't seem one bit alarmed that I had only received one half of my tree and no email notifications whatsoever. Then she proceeded to give me the FedEx tracking number for the other box so I could go online and track it myself or "get in touch with FedEx" as she put it, as if it was all their stinking fault. Grrr.
She told me she felt sure it would arrive "tomorrow". I, however, did not feel sure in any way, shape or form and it's a good thing I didn't look for it the next day because it was Friday before it showed up. I dove straight into that box and began to assemble it like a mad woman. Only after I got the part labeled '1' on, I couldn't find '2'. Oh it must be in the first box, right? Tell me it is in the first box. So I ran out to the garage where the first box still sat only to find no part 2 and another part 1. No lie, I think smoke came out of my ears.
Then I went into a rare manic state in which I began slinging those heavy branches around like they weighed nothing and shouting things like, "THIS TREE WILL WORK TODAY!!! SOMEHOW, SOME WAY!!! OR I WILL DIE TRYING!!!" (I left out the profanity) (You are welcome)
And guess what? Where there is great will, there is a way because it worked! I still don't know whether they just labeled that part wrong since I do have two of those step-on and off plugs that go into the wall and that doesn't seem right, but it looks right and all the lights work so I am, at last, a happy Christmas tree camper.
I know you are all so relieved to know that my Christmas tree woes are over. At least for this year. Unless some lights go out. But that will not happen.
Oh one more completely unrelated thing before I go. Are y'all watching The Voice and did you see that performance by Craig Wayne Boyd last night? He sang The Old Rugged Cross live on prime time t.v. and it gave me chills. I immediately downloaded/bought it on iTunes and then took time to vote for him after the show because in this politically correct age we are living in, that was a great big deep breath of fresh air.